Carrying out orders

  • What should I consider when meeting Washee/Washer to receive or return laundry items

    Here are a few recommendations when receiving or returning laundry items:

    -Message Washee/Washer if there are any concerns

    -If you are picking up an order, you are required to have hanging scales to measure the weight of “lot” items. “Lot” items are laundry items priced together as a bulk.

    -Count the Laundry items upon receiving and returning them

  • How to contact Washee/Washer

    You can contact Washee/Washer through the in-app messaging feature.


    You select the “inbox” on the bottom Nav as shown below and then the concerned message.