Getting Started

How can I download the Wash@Home app?
How does the referral promo code work?
How does Wash@Home work?

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Place an Order

Can I place an order without signing up?
Who are the Washee, Washer and Driver?
How will I know if my order has been placed successfully?

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Account and Profile Settings

How can I reset a lost or forgotten password?
Can I switch between the different users on the app?
How do I change my username/email?

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My Orders

Can I see my previous orders?
How can I track my order?
How soon can I have my laundry done?

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Payments/Pricing

What are your pricings?
Can I insure my Laundry?
How much would it cost to use the delivery option?

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Contacting Wash@Home

How do I contact Wash@Home?
How can I make a complaint?

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Others

Which areas do you serve?
What Laundry services do wash@home provide?
What can I do if I have any issues/concerns?

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Getting Started

How does Wash@Home work?
How do I get the Wash@Home app?
How do I create a Wash@Home account?

See all

Account and Profile Settings

How do I reset a lost or forgotten password?
Can I switch between the different users on the app?
How do Ii change my username/email/Phone Number?

See all

Orders

Is there a set limit of how many orders I have to take in a day?
Are there any set requirements for becoming a Washer?
Can I do orders without signing up?

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Carrying out Orders

What are the washing procedures?
What should I consider when meeting Washee/Courier to receive or return laundry items?
How to contact Washee/Courier

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Payment/Pricing

What are your pricings?
When do I get paid?
How do I receive my money from Wash@Home?

See all

Contacting Wash@Home

How do I contact Wash@Home?
What if I want to make a complaint?

See all

Others

Which areas do you serve?
What laundry services can I provide?
How does the referral Promo code work?

See all

Getting Started

How does Wash@Home work?
How do I get the Wash@Home app?
How do I create a Wash@Home account?

See all

Account and Profile Settings

How do I reset a lost or forgotten password?
How do I change my username/email/Phone Number
Can I switch between the different users on the app

See all

Orders

Can I see my previous orders?
Is there a set limit of how many orders I have to take in a day?
Are there any set requirements for becoming a Courier?

See all

Carrying out orders

What should I consider when meeting Washee/Washer to receive or return laundry items
How to contact Washee/Washer

See all

Payment/Pricing

How much do I get paid
When do I get paid
How do I withdraw my money from Wash@Home?

See all

Contacting Wash@Home

How do I contact Wash@Home
What if I want to make a complaint?

See all

Others

Which areas do you serve?
What Laundry services do wash@home provide?
How does the referral Promo code work?

See all